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jstevens22311's avatar
jstevens22311
Copper Contributor
Aug 23, 2023

Changing Teams voicemail greeting deactivates voicemail

We have several instances recently where a user or admin changes the text field for the voicemail greeting (updates their greeting), and it automatically disables voicemail. Efforts to change this in Teams admin or even in Powershell time out and fail. Admin was able to re-enable voicemail days later for one  user. This seems to be a bug. Does anyone have a workaround other than having the user go without voicemail for days?

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  • RealTime_M365's avatar
    RealTime_M365
    MVP
    Sep 19, 2023
    Hello Stevens,

    Can you check the users Teams Application which they are using? I am able to make it work seamlessly without any issues on Teams 2.0. It syncs all the configuration without any issues.

    Does the issue happen specific timeframe after the changes have been made?

    With Regards,
    Satish Up

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