Forum Discussion

JoseAntonioBarriga's avatar
JoseAntonioBarriga
Copper Contributor
Jul 20, 2020

Change Team´ss outcome ringtone call

Hi!. I ´ve been almost 10 years using, first Skype, and now Teams and I really need to change the outcome ring tone. Is too much. It really makes me fill bad every time I listen to that sound. Any idea of how to change it?

 

Thks!

  • GZawadzki's avatar
    GZawadzki
    Copper Contributor
    I just came to the forum looking for information on this very issue. The Teams ringtone is driving staff nuts. There's frustration that they can change the ringtone on their personal phones but can't do a thing about the ringtone for the call queue call that make up the vast majority of their calls. And that's on top of not being able to change the ringtone for the call queues of the three organizations they answer calls for.
    • MM_MCS's avatar
      MM_MCS
      Copper Contributor
      Hi , Have you finally found a solution for the ringing of call queue ? for I am in the same situation as you ...
      Thanks.
      • GZawadzki's avatar
        GZawadzki
        Copper Contributor

        MM_MCSI have not. I thought I had a hack work around, but it stopped working after rebooting my computer. It seems like such a small thing that could easily be put in place and that would be basic for any phone system, but I haven't seen any indication that the feature is even on Microsoft's radar.

Resources