Forum Discussion
Steven Miori
Apr 08, 2020Copper Contributor
Can't Save or download Photo from Teams to iPhone Photos
If I open the share options in Teams for a jpg photo, it does not show an option to "Save" the photo. I need to save it to my iOS Photos, but cannot. Any help greatly appreciated! I am on an iPh...
paul-lange
Apr 09, 2020Iron Contributor
Hi Steven,
in general this available. I tested this in my lab environment. I have the save to photo option there.
My assumption would be that your teams app is managed and there is policy (e.g. Intune) that does not allow you saving content to your phone.
What happens if you chose „save to files“? Is it a empty file in you files app? If so another indication that a policy is not allowing this.
Regards,
Paul
in general this available. I tested this in my lab environment. I have the save to photo option there.
My assumption would be that your teams app is managed and there is policy (e.g. Intune) that does not allow you saving content to your phone.
What happens if you chose „save to files“? Is it a empty file in you files app? If so another indication that a policy is not allowing this.
Regards,
Paul
- HelenB1140Jan 11, 2021Copper Contributor
Hi Paul
One of my colleagues is having the same issue - as global admin I have checked permissions and there's nothing apparent that would be restricting access.
Do you have any other suggestions?
Many thanks,
Helen
- JannoSMay 20, 2021Copper ContributorSame here…
- Chris111ProjectMar 29, 2023Copper Contributor
I am having the same issue with my teams app on my iPhone, there is no way to download it seems to my phone. You can’t click on the image without more options and when you save it doesn’t download to your phone but adds some type of bookmark to the photo which I am not sure what that means.