Forum Discussion
margaret0817
Aug 17, 2021Copper Contributor
Can't log in to teams app on desktop
We have tried everything, including install, uninstall, support for 2 hours, etc. Here is a screen shot of what happens.
I can only access the old teams from website. Ugh! Help!
6 Replies
- alanconlonCopper ContributorYou have probably tried this but worth clearing the cache https://answers.microsoft.com/en-us/msteams/forum/all/clear-cache/0810ce4f-af14-4269-b01f-adc89a0af4c4
Do you have a licences assigned?
AC- margaret0817Copper ContributorThanks, but yes tried that to no avail.
- EntilZhaIron Contributor-Has there been any changes to your organization Firewall.
-Can you take the device to a remote location with open internet and test Teams?
-Larry
- EntilZhaIron ContributorDoes the Team's Web Client work?