Forum Discussion
Can't hear anything but Teams
- Feb 11, 2021
hi, jwschwaner. I had the same problem, but i found an easy fix, all you have to do is go into the sound configuration screen, and select the stereo mode (instead of handsfree ag) of you headset as default, that should fix the problem
jwschwaner If I understand the question correctly, this may be the solution:
https://support.microsoft.com/en-us/office/share-sound-from-your-computer-in-a-teams-meeting-or-live-event-dddede9f-e3d0-4330-873a-fa061a0d8e3b
I'm sorry to dissapoint you, but you're not understanding it correctly.
My problem is; when I'm in a Teams call and want to listen to music or something at the same time, I can only hear teams in my headset.
When I'm joining a Teams call it's like my headset makes to different devices on my pc and it only plays sounds from the device where teams are on it.
Hope you understand 🙂
- StK104Nov 30, 2020Copper Contributor
Bump. Have you had any luck finding a solution to this? I have the same issue. Would like to listen to audio on programs other than Teams while on a Teams meeting.
For example, someone may send a link to a video on Box or Youtube for everyone to watch but I can't hear the audio when playing the video on the browser because the Teams meeting is open.
- cate2020Dec 01, 2020Copper Contributor
StK104 @jwschwaner Was having the same problem. I use a Bluetooth headset. After joining my call, I switched computer global sound via the speaker icon in the taskbar to my computer speakers and now I can hear audio in other applications (web browser video content) through my computer speakers and still hear my call through my headset.