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MollDa's avatar
MollDa
Copper Contributor
Sep 08, 2022

Can't close Office Files in Teams View

Hello, everyone,

I've a problem closing office documents in Teams view. The documents are opened directly in teams. When I click on the close button nothing happens. The document doesn't close. The only way to close the document is to click on Teams App at the App sidebar. 

 

Does anyone have similar problems and a solution? 

files
microsoft teams
Tips & Tricks
  • KlasBsjo's avatar
    KlasBsjo
    Copper Contributor
    Dec 04, 2023

    MollDa 

    I have the same problem. It appeared 1st time recently, I think it was when "invited" (i.e. forced) to use New Teams. (New as in "New Problems"...) Very annoying since using "arrow back" throw me out to the top level of file directory hierarchy.

  • ChristianJBergstrom's avatar
    ChristianJBergstrom
    MVP
    Sep 08, 2022
    See if a manual sign out from the top right corner and also quitting the app completely (right-click and quit bottom right corner) solves the issue. If you'd like you can also change the default way Teams opens documents under Settings - Files.

    • MollDa's avatar
      MollDa
      Copper Contributor
      Sep 08, 2022

      ChristianJBergstrom 

      Hi Christian,
      unfortunately that doesn't help. The close function remains inactive. Also Copy Link doesnt't work.

       

      Screen is in german, but shows the buttons I mean 

       

       

       

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