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Can't call external Teams contact
Hey, hope y'all are doing well. A customer is having following issue: He wants to add/call an external Teams contact. When I add the external user as a Teams contact he shows up in the contact l...
Please see the https://docs.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations and the https://docs.microsoft.com/en-us/microsoftteams/manage-external-access documentation.
I am having this problem I have just issued a user a new laptop all was sycn`d perfect in teams but he cannot call any external contacts via teams on the old laptop it worked fine. all the external contacts are teams users. I have searched and the only thing that could possbly work is the user must remove the contact from teams and re-add the external contact. currently with the new laptop he must first setup a meeting in outlook then call