Cannot start new meeting (add participant) from Teams Rooms - which settings on Admin center cause?

Hi, Our customer started to use Teams Rooms (Lenovo think smart Hub for Microsoft Teams), and they could join the scheduled meeting from their Teams rooms, but they cannot start ad-hoc meeting from t...

meetings

microsoft teams

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Satoko_Tsuji
Oct 12, 2021
I found the solution. This organization set Calling policy as "Make private calls" turned Off. After turn on "Make private calls" on Global Policy, it works 🙂

EWoodrick

Iron Contributor

Sep 26, 2021

Do they have a Teams tenant? Do they have license for the Teams room?

Satoko_Tsuji
Copper Contributor
Sep 27, 2021
EWoodrick Yes, they have Teams tenant, and they are using teams rooms license.
- Satoko_Tsuji
  Copper Contributor
  Oct 12, 2021
  I found the solution. This organization set Calling policy as "Make private calls" turned Off. After turn on "Make private calls" on Global Policy, it works 🙂

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Cannot start new meeting (add participant) from Teams Rooms - which settings on Admin center cause?

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