Forum Discussion
Cannot login to Teams on iphone
Hi All,
I am using Teams with a personal Microsoft account (Microsoft 365 family plan).
I am successfully signed into Teams on my Mac computer and can use if with no problems.
However, I cannot sign into the app with the account on the iphone app. After entering my password or going through Authenticator, I receive a message:
No Teams orgs yet
Looks like you're not using Teams yet.
Check that you've been invited by the org you're trying to sign in to. You can also set up Teams for your org by selecting Create new account.
I have already searched extensively but couldn't find any solutions that worked. Have uninstalled and reinstalled the app multiple times. I am on am iphone 16 pro with the latest version of ios installed.
Any ideas? Thanks.
5 Replies
LaoBenDan were you able to find a solution to this? I have a couple of friends (iPhone & iPad users) where this issue doesn't allow them to use Teams on their devices at all. The problem for them started since transition from Skype, have been waiting for a solution for months now. Tried all the tricks I know/found online, re-installation, cache clear etc.
More digging reveals the issue to be at-least 5 years old https://learn.microsoft.com/en-us/answers/questions/4382272/microsoft-teams-and-iphone
But the post mentions that there is no recourse for free users. Hoping someone has found a way to jump through hoops!
Go to Teams on your Mac, on the top right, click on "..." and choose "Sign in on your phone". You'll be given a QRcode which you need to scan using your iPhone/iPad camera. It will pair your device with a 4-digit code and once that is done, you'll be login on Teams on your iPhone/iPad
Teams login fails on iPhone for personal accounts due to a known bug. Try clearing Safari cache, reinstalling Teams, and ensure you're picking the “Personal” login option.
I am currently facing the same issue here. I am able to login Teams with my personal Microsoft account on Windows PC but not on my iOS devices or Android devices.
I have the exact same issue on my iPhone, no official solution?!!!!
