Forum Discussion
Cannot log into teams enabled phone
We are getting this issue where a user with a common area license can log into a Yealink MP56 Teams enabled phone with little to no issues. If we try and log in a user with a phone system license we...
Thanks, I already have read that one. We already have installed the latest firmware - 122.15.0.44. It only fixed the common area license accounts and not the phone system license accounts.
Keliath I am having the same error with a Poly CCX500. Did you happen to get this resolved?
- Sorry I also forgot to mention, I changed the SNTP Server and Alternate SNTP Server by navigating to the Poly URL. Once I did that, I was able to log in on our corp network.
- It was our firewall blocking the teams ports. Test your Poly CCX500 on an open network and if you are able to sign in, then it is most likely firewall blocking ports.