Forum Discussion
Cannot download my transcription
stettim Hello, sorry to hear about the issue. Let me try and keep it as simple as possible. There's an ongoing move from Stream as storage location for meeting recordings to OneDrive/SharePoint instead Use OneDrive for Business and SharePoint for meeting recordings - Microsoft Teams | Microsoft Docs
This has been going on for several months with the possibility to opt-in / opt-out but from August this is happening for all customers. It's mandatory to move the storage of recordings from Stream "classic" to the new Stream "built on SharePoint". So when moving the recording storage to OneDrive/SharePoint one has to have the AllowTranscription setting enabled in the Teams meeting policy.
E.g. Set-CsTeamsMeetingPolicy -Identity SalesMeetingPolicy -AllowTranscription $True
And it has to be started manually and you can read more about it here View live transcription in a Teams meeting - Office Support (microsoft.com)
So, when the meeting is completed it will look similar to this in the meeting chat.
If all settings are good but you're still having issues you can contact your IT admin and they can either troubleshoot for you with some diagnostics tools or create an official support ticket with Microsoft from the M365 Admin Center.
stettim Hello, sorry to hear about the issue. Let me try and keep it as simple as possible. There's an ongoing move from Stream as storage location for meeting recordings to OneDrive/SharePoint instead Use OneDrive for Business and SharePoint for meeting recordings - Microsoft Teams | Microsoft Docs
This has been going on for several months with the possibility to opt-in / opt-out but from August this is happening for all customers. It's mandatory to move the storage of recordings from Stream "classic" to the new Stream "built on SharePoint". So when moving the recording storage to OneDrive/SharePoint one has to have the AllowTranscription setting enabled in the Teams meeting policy.
E.g. Set-CsTeamsMeetingPolicy -Identity SalesMeetingPolicy -AllowTranscription $True
And it has to be started manually and you can read more about it here View live transcription in a Teams meeting - Office Support (microsoft.com)
So, when the meeting is completed it will look similar to this in the meeting chat.
If all settings are good but you're still having issues you can contact your IT admin and they can either troubleshoot for you with some diagnostics tools or create an official support ticket with Microsoft from the M365 Admin Center.
ChristianJBergstrom thank you for that, I didn't know all were migrating away from Stream.
Unfortunately there was something up with my meeting view that didnt display the three dots besides it.
But after following the link you provided I saw this advice which worked! So for anyone with a similar issue, try this!
Thanks for your help!
Hi, I wasn’t aware of the migration either. In my past meetings, I didn’t save my recordings in OneDrive. Does this mean I won’t be able to retrieve the transcripts for those recordings? Thanks.
