Forum Discussion
Cannot delete unsolicited group chat from a group from which I removed myself
Since 2022 I have intermittently attempted to remove an unsolicited group chat message sent to me when I was added to a group chat I did not desire to join. During my most recent efforts I posted this thread to answers.microsoft.com. There a Microsoft Agent/Moderator recommended I post a discussion here, to "see if any of the Teams experts can come up with some ideas."
I have attempted to delete this group chat message using the Teams Windows app, mobile app, and the Teams web app. None of these were successful. I have uninstalled the Teams Windows app from my laptop and have run Revo Uninstaller. But when I reinstall the Teams app, the group chat is still there.
I am unfamiliar with what data having to do with my chats is synced with the cloud, but I suspect that is the source of this problem. But I can find no means of deleting any chats that are synced to the cloud. If there is a means to do so, I'd like to try that.
In any case, I am open to any solutions those here at techcommunity.microsoft.com can offer.
To sum up:
In 2022 I was added by "Unknown User" to a group chat that I did not desire to be part of. I removed myself from the chat but immediately found I could not actually remove the chat from Teams. As you can see in the image below, there's nothing in the left-hand Chat pane that I can use to delete the chat. I can find no other link, menu, or other tool with the Teams UI to delete the chat.
I have deleted the local cache at %userprofile%\appdata\local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams
I have uninstalled and reinstalled the Teams application.
I have uninstalled using Revo Uninstaller and then reinstalled the Teams application.
In all instances, this group chat message remains.
2 Replies
I think Andres is right but there is something off at your image. When do you see this chat? Cause if it is not in the left hand side of your navigation you would not be able to find it..
Can you right-click on the group chat and Hide? It won't hard remove it but at least you will not see it