Forum Discussion
Cannot Add Number In Teams - Location Not Found
- Nov 15, 2019
Ok - the workaround:
1. Create an emergency location. (Click the add a location button on "https://admin.teams.microsoft.com/ > Voice > Phone numbers > Add" or "https://admin.teams.microsoft.com/ > Locations > Emergency Locations")
2. Navigate to https://admin.teams.microsoft.com/ > Voice > Phone numbers > Add
3. Type some part of the emergency address created (not any part of the title), such as the street name, in the location box when adding a phone number. It should allow you to select the emergency address from a dropdown (with the titles displayed - go figure).Using a part of the actual address from the emergency address (and not the title itself) was the workaround in my case.
Ok - the workaround:
1. Create an emergency location. (Click the add a location button on "https://admin.teams.microsoft.com/ > Voice > Phone numbers > Add" or "https://admin.teams.microsoft.com/ > Locations > Emergency Locations")
2. Navigate to https://admin.teams.microsoft.com/ > Voice > Phone numbers > Add
3. Type some part of the emergency address created (not any part of the title), such as the street name, in the location box when adding a phone number. It should allow you to select the emergency address from a dropdown (with the titles displayed - go figure).
Using a part of the actual address from the emergency address (and not the title itself) was the workaround in my case.
Drew_Gato Great info. Teams Portal was not helpful for me but was able to use powershell to create different locations and then finally get new numbers added for the Area Codes we wanted (used local addresses)
POWERSHELL:
New-CsOnlineLisLocation -Location "Company-City" -CompanyName "Company-City" -HouseNumber 1234 -StreetName MyStreet -City "CityofChoice" -StreetSuffix St -StateOrProvince TX -CountryOrRegion US -PostalCode 12345 -Description "Company-City" -Elin Company_City
**Just put relevant City and Zip codes**