Forum Discussion
Drew_Gato
Nov 14, 2019Copper Contributor
Cannot Add Number In Teams - Location Not Found
I'm trying to acquire a user phone number in Teams using the guide https://docs.microsoft.com/en-us/microsoftteams/getting-phone-numbers-for-your-users#get-new-phone-numbers-for-your-users. http...
- Nov 15, 2019
Ok - the workaround:
1. Create an emergency location. (Click the add a location button on "https://admin.teams.microsoft.com/ > Voice > Phone numbers > Add" or "https://admin.teams.microsoft.com/ > Locations > Emergency Locations")
2. Navigate to https://admin.teams.microsoft.com/ > Voice > Phone numbers > Add
3. Type some part of the emergency address created (not any part of the title), such as the street name, in the location box when adding a phone number. It should allow you to select the emergency address from a dropdown (with the titles displayed - go figure).Using a part of the actual address from the emergency address (and not the title itself) was the workaround in my case.
CyberEng
Sep 03, 2020Copper Contributor
I had the same issue and after playing around I have determine a couple of things to make this work.
1. You must be address field that auto search for the address not the manual entry. When creating the location
2. When searching for a location you need try differently elements in the address not all work. I had success when using part of the city to search by.
1. You must be address field that auto search for the address not the manual entry. When creating the location
2. When searching for a location you need try differently elements in the address not all work. I had success when using part of the city to search by.