Forum Discussion
arrthurr1111
Jan 10, 2020Copper Contributor
Cannot Add Guest Team Member to Private Channel
This is a strange issue… I have 48 Guest users spread across 14 teams; some of these Guests are part of more than one team, and these this setup has been running without issue for about six month...
- Jan 10, 2020Hi arrthurr1111
See this article
https://techcommunity.microsoft.com/t5/microsoft-teams/can-t-add-members-to-private-channels/m-p/1032167
- What about removing the user from the Team and re-adding them?
- What about trying it from the mobile app?
Let me know how you get on?
Best, Chris
Jan 10, 2020
Joe User other private channels in the same Team or different Teams? Sounding sort of like a cache issue but hard to tell, as Hoard said, try via Mobile and or Web Client to elminate that.
- arrthurr1111Jan 10, 2020Copper ContributorYes — mobile app exposed the guest users I needed. Also, something to note, updating Teams.app on desktop did not solve the issue. The deeper I got into web/desktop clients, the more I forgot about testing on mobile.