11-25-2019 12:23 PM
11-25-2019 12:23 PM
After creating a team and adding private channels, I can't add members to private channels consistently. Sometimes I can; sometimes I can't. Also having issues adding guests to teams.
11-29-2019 07:04 AM
I have the same issue here. I was able to add our regular Office 365 users, but not guests. The guests were added before to the team. At least one of the guests already had access to the team itself and could browse the "General" channel but I cannot assign him to a private channel inside of the team. The name cannot be found in the add member dialog.
Both tested under the desktop app and the web app.
11-29-2019 07:41 AM
@Christopher Hoard I too am unable to add anyone whatsoever in Microsoft Teams. I can add people with the free version but in the regular version when I go to a channel or team, the option to "add" is shaded out. I've included an attachment.
I have tried on the app in Win 10, my ipad and iphone and on the web. It's not working for me at all.
11-29-2019 07:45 AM
@Christopher Hoard also, I've tried to add several people and no matter what email address I use the "add" option stays shaded and their email address is never verified. In the free version, I don't have this problem. I can add anyone with their email.
11-29-2019 07:46 AM
11-29-2019 07:49 AM
11-29-2019 08:03 AM
12-02-2019 05:03 AM
sorry for the delay. Regarding your questions:
- I am the owner of the team
- It is working in the mobile app!
- All switches are on.
- As I tried this feature with a completely new team and channel on last Friday I think, this question is answered.
12-15-2019 03:38 PM
01-04-2020 04:37 AM
I am experiencing this same issue.
Both desktop and web versions fail to add a guest to a private channel.
Yet, the mobile version (at least on Android) can see and add the guest to the private channel.
Seems to me that this is a bug.
01-13-2020 02:46 AM
01-22-2020 05:57 PM
Just a heads up that I came across this conversation because I had the same problems. I added two new guests to a Team - successfully, but when I tried to add these guests to a private Channel, it would not let me (when I typed the name, it would say (UNDEFINED) underneath their names).
I could not do this on the desktop, nor on the web app... but I was able to do it with no problem at all on the mobile app.
Hopefully this info helps troubleshoot the bug.
02-02-2020 04:34 PM
@Christopher Hoard -I've had the same issue since December and I just found this post. I've also up voted your UserVoice bug listing.
Interesting addition from my experience also, if you wait between 24-36 hours from initially adding the Guest user to the team, then you are able to eventually add them into the Channel. Before that time period (using the desktop client) the newly added Guest name simply isn't resolvable from the list when typing their name. Although as the inconsistency suggests, some users can be added immediately.
I did follow your workaround today for a new user we were having issues with and the Mobile app was able to complete the action as you suggested.
02-21-2020 01:51 AM
03-04-2020 05:40 AM - edited 03-04-2020 05:43 AM
I experienced this as well.
I used the following work-around:
In the desktop app, I removed the (guest) members - added them back - then I was able to add them to the private channel.
Hopefully this gets corrected so it works the first time!!
@Christopher Hoard - I voted on your user voice post as well.
03-19-2020 05:29 PM
@CJSnell While I did not wait 36 hours, I did wait for changes to propagate. They do take a long time (at least at the moment, while COVID-19 precautions are increasing usage). In any event, it did not help: out-of-domain guests show as added to the General channel and the team, but still do not resolve for addition to private channels. They do resolve on iOS mobile client and I am able to add them to private channels there.
At the moment, the same guest users also cannot access the team. The invitation link in email does not work - users report a 404 error (not a pretty one, either - looks like an unconfigured IIS).
04-02-2020 05:43 AM
@Cathy_McK we have the same issue (three guests in a team, created a private channel, included two of the guests into the private channel, but we cannot include the last guest into that same private channel).
Resolved using the mobile app (there, the last guest was visible in the private channel list of team's member we can add, and I included them into the private channel!).
04-03-2020 04:23 AM
04-22-2020 11:56 AM
05-13-2020 06:22 AM
Same here, I can't add users to the private channel, even if they are in our Azure AD or O365, internal or external guest users. Also it doesn't matter which way I access Teams desktop app, mobile app or online.
lookup field displayes message "we couldn't find any matches" I even tried to add members from the admin pannel, same result.
05-13-2020 06:31 AM
That sounds like they are not members of the Team, Private Channel members can only be selected from the members of the parent team.
Most of the rest of this thread relates to delays that can occur between a guest being invited and then arriving back in Teams. It's not ideal but can take several days.
05-14-2020 01:11 AM
Thank you for your reply, looks like that's the case. I added few members to my test Team and after a while I was able to add them to the Private Channel. However from our point of view that makes no sense at all. We were hoping to be able to add members, internal and external without giving them access to the whole Team and it's resources.
The very idea of the private channel is to provide confidentiality for sensitive content/conversations etc. but that should work both ways
05-27-2020 05:15 AM
Hi, @Christopher Hoard, has the Teams team, be able to create a solution to this bug. We are evaluating making a move from Slack to Teams. The initial test went well, however, when we rolled out Teams to a larger group, things did not work well at all.
1. We can't add member to private channels
2. 60% of users had a very difficult time joining the Team software.
3. One people were in, it was nearly impossible to add new members to the Private Teams channels.
4. There are only two Roles. Owner and Member. There should be an admin role or a way to control more nuanced and granular permissions.
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