Forum Discussion
Cathy_McK
Nov 25, 2019Brass Contributor
Can't add members to private channels
After creating a team and adding private channels, I can't add members to private channels consistently. Sometimes I can; sometimes I can't. Also having issues adding guests to teams.
- Jan 13, 2020Hi Andrew Silcock
Whilst the workarounds for this issue are
1.) To add via the mobile app (IoS/Android)
2.) Completely remove and re-add user to the team
It does look like a bug. I have raised it here
https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/39418315-bug-inconsistency-in-being-able-to-add-users-to-p
I have also raised it internally with the Microsoft engineering team. Hopefully they will verify and fix soon
Hope that answers your question
Best, Chris
Premal Gandhi
Microsoft
Nov 25, 2020Cathy_McK - So it seems that Private channel owner may be trying to add the guest by complete address - user@domain.com. Can he try to add the guest by display name instead or by searching just searching partial display name ? I am seeing similar behavior in my test tenant where if the keyword is display name the search succeeds but fails for the full address.
- rsauerNov 25, 2020Copper Contributor
Premal Gandhi We had tried it that way too (using display name instead of email address) but we were not getting a populated list with the display name (nor with the email address) with the search. We were able to add them just fine using the email address on the ios app though.
- Premal GandhiNov 25, 2020
Microsoft
rsauer - Sometimes the display name for guest is not populated properly in AAD. Did you search by display name as it shows when you look at the guest under Team members of the team where the Private channel is created ?
- rsauerNov 25, 2020Copper Contributor
Premal Gandhi - The display names in the private channel showed as we would expect (first and last names) - that is what we searched by. We don't use guests very often so it probably won't be an issue again for us for sometime.