Forum Discussion

rflook's avatar
rflook
Copper Contributor
Apr 03, 2020

Can you stop pupils from making calls, but allow them to receive calls

We are using Teams during the Corona lockdown and want to stop pupils from making calls to one another because we cannot monitor them. We do however want students to still receive calls from teachers. 

 

Can this be done?

    • jdub44's avatar
      jdub44
      Copper Contributor
      We are in the same boat. I’m the net admin here. Initially I disabled private chat and private meetings because that’s what I was asked to do. No communication was possible at that point beyond channel conversation. So then I disabled allow scheduling of private meetings and. That also stoped teachers from being able to setup meetings as-hoc. This seems like something that should be obtainable but I haven’t had any luck. It is also frustrating how long the policy’s take to apply and apply changes. I’ve had to manually flush clients cache in the teams app to get their client to allow chats with students after disabling it. Urgh.
      Stay Healthy.
      • Maruthi Gadde's avatar
        Maruthi Gadde
        Iron Contributor

        jdub44 Disable only the Private Call. The user will not be able to make and receive private call. The staff has to setup a meeting with the student to have a call..

         

        navigate to Teams Admin ->  Users -> View Policy - > callingpolicy - DisAllow Calling

  • GFowler1969's avatar
    GFowler1969
    Copper Contributor

    rflook 

     

    Hi. You will need to have different policies for staff and pupils. Apply the educator teacher using remote learning policy package to all staff.

     

    Then you can disable all private calls on the global policy without it removing the calls from staff.

     

    Gavin

    • rflook's avatar
      rflook
      Copper Contributor

      Doesn't that then stop student from receiving private calls?

      • GFowler1969's avatar
        GFowler1969
        Copper Contributor

        rflook 

         

        It prevents them from sending or receiving instant calls, but does not stop them from attending scheduled meetings.

         

        My current issue is that there is no option to insist that members of your organisation wait for the organiser to open the meeting in a waiting room. This feature was due to be rolled out in May but hasn't arrived yet.

  • Ayaz Younis's avatar
    Ayaz Younis
    Brass Contributor

    Need this too but doesnt seem to be a way in the policies, either you allow calls or dont, no receive/make option.

     

    Meetings seem the only way. Tell the student the time you will make the call, then just do an ad hoc meeting. Tell the student they need to be signed into the Teams app first though!

  • Jtober's avatar
    Jtober
    Copper Contributor

    rflook - did you get an answer on how to enable private calls between Educators and Pupils while still not allowing Pupil to Pupil calls

    I've read through the posts but I didn't see an response in regards to the above.
    Thanks

    • GFowler1969's avatar
      GFowler1969
      Copper Contributor

      Hi

       It did get resolved eventually. At the time that I asked, it was not possible but MS added some new midway through last year. The solution is within the policy options in the Office365 admin centre.

      Jtober 

      • Mark Collie's avatar
        Mark Collie
        Copper Contributor

        GFowler1969 Thanks for the info. Could you be a bit more specific about where the solution is. Looked through the admin center and nothing jumped out at me.

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