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Can no longer share system audio from a Mac
Hi. I used to be able to share my screen and include system audio. I haven't done it in a while. When I tried to share today and I noticed this messaged that asked me to install a driver.
When I clicked Install, I get the following message.
My OS Version: macOS Big Sur 11.4 and Teams Version: 1.4.00.16263.
Any ideas, please?
- The workaround, for now, is...
Manual installation of the MSTeamsAudioDriver package
1. Download the driver package from https://statics.teams.cdn.office.net/evergreen-assets/DesktopClient/MacAudioLBDriver/2020.42.00.9/MSTeamsAudioDevice.pkg
2. Install the package and restart Teams client
- seunayo can you please explain me how to install the driver?
- The workaround, for now, is...
Manual installation of the MSTeamsAudioDriver package
1. Download the driver package from https://statics.teams.cdn.office.net/evergreen-assets/DesktopClient/MacAudioLBDriver/2020.42.00.9/MSTeamsAudioDevice.pkg
2. Install the package and restart Teams clientI tried this work around, and while the driver installed and I no longer receive the error message when toggling on the "share system audio", the audio can no longer be heard - i.e., sharing system audio = system audio no longer makes any sound, disabling system audio sharing = system sound comes back on.
- If that was working previously then that's odd as the setup should only need to run once - as the screenshot indicates.
Are there any updates available for Teams? I'm on 1.4.00.16567. Also check for further Mac OS updates perhaps?Thanks PeterRising. Unfortunately, the issue isn't resolved.
I'm on the latest version of macOS and Teams. Perhaps, the difference in our Teams' versions could be Tenant specific? A colleague is also experiencing the thing and we have the same versions. I've completely reinstalled Teams after clearing the cache but the issue still exists.
- Teams updates don't necessarily roll out to each tenant at the same time. So that could account for the version difference.
I have the same issue in Teams on macOS Big Sur (11.4). So seems to be a wider spread issue. Are you running an M1 Mac device by any chance?
