Forum Discussion
seunayo
Jul 05, 2021Brass Contributor
Can no longer share system audio from a Mac
Hi. I used to be able to share my screen and include system audio. I haven't done it in a while. When I tried to share today and I noticed this messaged that asked me to install a driver. When...
- Jul 12, 2021The workaround, for now, is...
Manual installation of the MSTeamsAudioDriver package
1. Download the driver package from https://statics.teams.cdn.office.net/evergreen-assets/DesktopClient/MacAudioLBDriver/2020.42.00.9/MSTeamsAudioDevice.pkg
2. Install the package and restart Teams client
PeterRising
Jul 05, 2021MVP
If that was working previously then that's odd as the setup should only need to run once - as the screenshot indicates.
Are there any updates available for Teams? I'm on 1.4.00.16567. Also check for further Mac OS updates perhaps?
Are there any updates available for Teams? I'm on 1.4.00.16567. Also check for further Mac OS updates perhaps?
- seunayoJul 06, 2021Brass Contributor
Thanks PeterRising. Unfortunately, the issue isn't resolved.
I'm on the latest version of macOS and Teams. Perhaps, the difference in our Teams' versions could be Tenant specific? A colleague is also experiencing the thing and we have the same versions. I've completely reinstalled Teams after clearing the cache but the issue still exists.
- pvanberloJul 06, 2021MCTTeams updates don't necessarily roll out to each tenant at the same time. So that could account for the version difference.
I have the same issue in Teams on macOS Big Sur (11.4). So seems to be a wider spread issue. Are you running an M1 Mac device by any chance?- seunayoJul 06, 2021Brass ContributorI'm running on Intel. What version of Teams are you on. Are you running on the beta update channel or standard?