Forum Discussion
hck13
Jul 09, 2020Copper Contributor
Camera will not work while using teams
I bought a laptop for work and the camera works in every other app and website I've used it on but it will not work in Teams. I have checked every setting, reinstalled the drivers, made sure all othe...
- Jul 13, 2020
Even we had similar issue on few laptops. This is an known issue
Got fixed with latest version(released on 2nd July )of MS Teams, please install the latest one and check.
HenryPhillipsNimbitech
Jul 12, 2020Bronze Contributor
Hi,
Is it an internal camera you are trying to use? Do you have any more luck with the web version of Teams: Teams.Microsoft.com?
Is the ability to turn video on and off presented?
What is the make/model of laptop?
Are any errors received or is it just not giving the option for video as like you say you can see the device listed but it is greyed out.
Thanks
Henry
Is it an internal camera you are trying to use? Do you have any more luck with the web version of Teams: Teams.Microsoft.com?
Is the ability to turn video on and off presented?
What is the make/model of laptop?
Are any errors received or is it just not giving the option for video as like you say you can see the device listed but it is greyed out.
Thanks
Henry