Forum Discussion
jeffcarras
Oct 19, 2021Copper Contributor
Camera goes black in zoom meetings
Hi all, I tried to search but could not find anything. We are using Teams Rooms with zoom enabled on them. When we start the meetings it goes all good, but after some time, the camera just goes b...
Dec 02, 2021
Maybe try changing the delay time the displays go to sleep in the Windows settings. By default it is a few minutes. Change it to say 2 hours. Might be related to the other issues seen
tombstone
Dec 02, 2021Copper Contributor
TheGrahamWalsh the issues is with the participants and local motion video. The screen is fine, the participants are still in the call, etc. Ending the call and re-joining restores the video. I'm not going to pretend to know what is actually happening, but it looks almost like the motion video CODEC in the embedded browser stops rendering. Please see the photo as it is worth 1000 words that I don't want to write...
- jeffcarrasDec 03, 2021Copper ContributorWhich country are you located?
- tombstoneDec 03, 2021Copper ContributorAustralia
- jeffcarrasDec 03, 2021Copper ContributorSame here.
Wonder if its a location issue.
Our vendor said Microsoft should be coming with an update in December to fix this. Zoom said they already did the update from their side