Forum Discussion
jeffcarras
Oct 19, 2021Copper Contributor
Camera goes black in zoom meetings
Hi all, I tried to search but could not find anything. We are using Teams Rooms with zoom enabled on them. When we start the meetings it goes all good, but after some time, the camera just goes b...
tombstone
Dec 02, 2021Copper Contributor
jeffcarras We have seen the same thing a few times now. It's not every meeting (only the important ones) where the audio keeps working and the screen layout and functions are fine, but all participant feeds and the local video feed go blank. A user can be in the same room, on the same network, and join the call from Zoom and all of the other participants and video and everything is there, same for remote participants, it only seems to be happening in the room. If you get it figured out, let me know.
Dec 02, 2021
Maybe try changing the delay time the displays go to sleep in the Windows settings. By default it is a few minutes. Change it to say 2 hours. Might be related to the other issues seen