Forum Discussion
Call queues missed calls history
Hello, is there a way to see call que calls history?
Hi Matthias, we also missing internal Callhistory (Teams to Callqueue). Is your Tool also reporting this Calls? and how long is the delay? Best regards Marc
Hello Marc,
our solution only works with PSTN or direct calls and not with internal Teams telephony. The average delay is approximately 10-15 minutes. Best regards, Matthias