Forum Discussion
Call queues missed calls history
Hello, is there a way to see call que calls history?
gdackerm any update to especially to the "missed calls"? I can see "All calls", but only the incoming calls will be displayd, and the voicemail.
In the Ignite presentation about the collaborative calling feature (min. 5:25) there is a slide where there are "all calls", "my calls", "missed calls" and "voicemail".
https://myignite.microsoft.com/archives/IG20-OD265
Sorry for the late reply, no improvement here. The operators only see their own history. We've been between two phone systems as a result. Going to dive into this with Microsoft support again next month to see if we can come up with something.
- Tagging along, looking for this feature as well.
It looks like they just released a half-baked product and then just forgot about it ?!
Not even anything in the roadmap about adding the missing features. They call this collaborative calling but there are zero collaborative features like a shared call history.
