Forum Discussion
wacky_woohoo_pizza_man
Oct 12, 2021Copper Contributor
Call Queue Power BI reporting Issue
Hey guys! Hope you can help me with my issue below I was following this article: https://docs.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports to set up a report/analytics on call vo...
Frank Looijesteijn
May 21, 2022Copper Contributor
I don’t have an answer for your question, but I can help you with a much more user-friendly reporting solution for Microsoft Teams.
We MAF InfoCom are industry leader on Microsoft Teams reporting. You can test our solution for free for 30 days
https://www.mafinfo.com/demo-or-free-trial/
MAF ICIMS has a very powerful reporting engine allowing you to report on all Microsoft Teams metrics (Graph API)
https://www.mafinfo.com/product/maf-icims-unified-communications-monitoring-analytics-reporting/
The additional module MAF ICIMS CC ads real time information to the solution including presence and even calls in queue.
https://www.mafinfo.com/product/maf-icims-cc-live-walboards-real-time-agent-status/
Best regards,
Frank Looijesteijn
MAF InfoCom
We MAF InfoCom are industry leader on Microsoft Teams reporting. You can test our solution for free for 30 days
https://www.mafinfo.com/demo-or-free-trial/
MAF ICIMS has a very powerful reporting engine allowing you to report on all Microsoft Teams metrics (Graph API)
https://www.mafinfo.com/product/maf-icims-unified-communications-monitoring-analytics-reporting/
The additional module MAF ICIMS CC ads real time information to the solution including presence and even calls in queue.
https://www.mafinfo.com/product/maf-icims-cc-live-walboards-real-time-agent-status/
Best regards,
Frank Looijesteijn
MAF InfoCom