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Ben_Rooke's avatar
Ben_Rooke
Brass Contributor
Jul 24, 2019

Call Queue phone numbers

Do call queues in Microsoft Teams really need direct routing numbers? it has been suggested that any random number will work in the URI?  for example.. I have a PSTN number assigned to an auto attendant.  That attendant then is set up to send the calls to 3 groups, each group has a number configured via powershell - 88801, 02 and 03.... As teams should only be routing these calls to the groups from within its infrastructure should this work? 

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