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sefranz's avatar
sefranz
Copper Contributor
Jul 30, 2020

Bluetooth headphones stop sound during calls

I am using my Huawei Freebuds 3i Bluetooth headphones for calls when I'm on the go and at random times during calls input and output sound stops working. Only after a reconnect of the headphones the ...
calling
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microsoft teams
thespian's avatar
thespian
Copper Contributor
Apr 13, 2021

WernerDT I've got precisely the same issue with the same combination (Huawei Freebuds 3i and Microsoft Windows 10, using the earbuds for MS Teams calls). Also follow the same solution to resolve (pods back in case, shut lid and reopen).

 

However, funnily, my spouse also uses the same hardware - and the issue doesn't occur there. Still trying to figure out what configuration difference is causing this. 

 

Meanwhile, if there is a resolution, please do share!

WernerDT's avatar
WernerDT
Copper Contributor
Apr 14, 2021

thespian My issue has no disappeared. It's either resolved by an MSTeams update or a Bluetooth driver for the Freebuds. Sorry but I'm not sure which one. I did remove the Freebuds and re-added them as a Bluetooth device. But I don't know exactly how it got solved, but it's no longer an issue.

 

Good Luck

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