Forum Discussion
Best practice for multi tenant Microsoft Teams set ups (notifications seemingly invisible)
Its great to hear that it is possible, I have issues on users on another tenant not receiving notifications from my teams channel. What is the configuration to enable notifications from MS teams via another tenant?
LouisToh I know I’m 2 years late to the discussion, but did you figure out the settings side of things? I only receive notifications for the active tenant, and have been missing critical documents / messages from my clients (where I am in their tenant as a guest) simply because they do not want to communicate with me via email and they prefer teams. This is extremely useless if I do not receive notifications for any of their messages to me via their tenant. Any insight or advice would be much appreciated as I must be missing something in the Teams settings. I’m using the “new” desktop app (not “classic”) on MacOS, and the Teams iOS app, for what it’s worth.
joeucreative20 in case helpful (years on).....I get a notification that shows in the top right of the new teams desktop app. But as the teams notification settings only relate to your tenant it means the 'missed activity emails' function doesn't work for other tenant notifications. I simply have worked out that I should check the top right icon every day for missed alerts as that is my only reference without switching into other tenants. Still not amazing but I think since years back at least that is a step forwards from where it was before. The mobile app is still helpless for this as you don't get the mobile alert unless switching tenants on that one. I would have no clue unless spotting the little notification bell in the desktop app.
