Forum Discussion
Bad Quality of Video Calls in Teams
Hi, first time I use my private Teams account to do a video call with someone. I see that the video and audio is not in good quality. I do a dsl speed test and I have 50 MBits download, 10 Mbits ...
its not always your up/download speed. Like Adam mentioned already, there are many other variables which can influence your experience.
One of the thing many ignore is distance where your ISP peers with Microsoft. This little tiny piece is essential, especially if you know that your service provider peers you all the time on a different continent 🙂
https://www.panagenda.com/2020/12/the-truth-about-your-isp-and-how-it-impacts-your-microsoft-365-performance/
but for a private teams user i guess your investigation is a bit limited because you use the "free teams" license.
hope my answer helps a bit
stefan
One of the thing many ignore is distance where your ISP peers with Microsoft. This little tiny piece is essential, especially if you know that your service provider peers you all the time on a different continent 🙂
https://www.panagenda.com/2020/12/the-truth-about-your-isp-and-how-it-impacts-your-microsoft-365-performance/
but for a private teams user i guess your investigation is a bit limited because you use the "free teams" license.
hope my answer helps a bit
stefan