Forum Discussion
User314
Feb 12, 2021Copper Contributor
Auto Attendant and Resource Accounts not available in Teams Admin Center
Last month, I signed in to the Teams Admin Center to update my auto attendant's greeting message. For context, the current message is wrong and very misleading now that my situation has changed; it's...
Shannon_Scott_au
Feb 19, 2021Copper Contributor
Hi,
Was wondering if you found a resolution to this? I have exact same issue on my own tenant, Microsoft have not yet to found a fix.
Was wondering if you found a resolution to this? I have exact same issue on my own tenant, Microsoft have not yet to found a fix.
User314
Feb 19, 2021Copper Contributor
Shannon_Scott_au Unfortuately, no. Support is working on it allegedly, but I have not found a workaround. I added every available trial license to my account to try to coax the phone system into giving me access to the automated attendant, but it has not worked at all. The licenses on my account right now are Microsoft 365 E5, Microsoft Teams Rooms Standard, Microsoft 365 E3, and Microsoft 365 Business Voice. Still no AA.
- glewis1825Nov 11, 2021Copper Contributor
User314 Hi....did you ever find a solution to this? Contacted Microsoft support with the exact same issue and they were not able to find a solution. Thanks!
- PMyintAug 13, 2021Copper ContributorWe have the creation is per the Mirosoft Docs. Did you find a resolution?