Forum Discussion
Apple AirPods
What kind of problems do they experience? Quality or that they don't get any sound?
I would say that you can in good confidence say to users not to use supported devices. Okay if they are working okay they could continue using them but now when it is a problem with them they should try something supported.
I've been in meetings with users using air pods and they pickup surrounding sounds but they work okay.
I guess you have seen this page.
https://products.office.com/en-us/microsoft-teams/across-devices/devices
- You can technically use any audio device, but using airpods as a communication device isn't the greatest, and it's not the first time I've heard people complain about using them.
They most definatley are not "Teams Certified" but any communication device can technically work. The problem you will run into is, they will probably say they use them fine with some other app.
Maybe have the user use his mobile device with the airpods to connect to the meetings? Or is that how he is connecting? Or is it through his PC?ChrisWebbTech he uses apple devices for everything, so his airpods are used on mac book, ipad and iphone.... His main complaint is that during meetings other attendees cannot hear him, but all other attendees are fine and the call reports look fine.. His location doesn't make much of a difference but all i can see is that he is using the airpods every time he has an issue.. I'm just going to tell him to get himself some Teams certified hardware and use that.... I'm not an Apple fan anyway.
