Forum Discussion
johnjjohn
Sep 28, 2023Iron Contributor
Anonymous Compliance Hotline
Is there a way to configure a Teams voicemail box (user, resource, auto attendant, etc.) to accept all callers but not record the caller ID nor the caller's phone number? The scenario: we have a ...
Sep 29, 2023
Hi johnjjohn, I don't think so in your case because you are using Microsoft provided phone numbers, when I understand you correctly.
In the case of Direct Routing, it would work because you can configure the SBC to send the call to the Microsoft Teams platform as anonymous.
johnjjohn
Sep 29, 2023Iron Contributor
Thanks for the response, and yes, we are using MS provided numbers and we have no SBC's deployed.