Forum Discussion
johnjjohn
Sep 28, 2023Iron Contributor
Anonymous Compliance Hotline
Is there a way to configure a Teams voicemail box (user, resource, auto attendant, etc.) to accept all callers but not record the caller ID nor the caller's phone number? The scenario: we have a ...
Sep 29, 2023
Hi johnjjohn, I don't think so in your case because you are using Microsoft provided phone numbers, when I understand you correctly.
In the case of Direct Routing, it would work because you can configure the SBC to send the call to the Microsoft Teams platform as anonymous.
- johnjjohnSep 29, 2023Iron ContributorThanks for the response, and yes, we are using MS provided numbers and we have no SBC's deployed.