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PhilippeT's avatar
PhilippeT
Copper Contributor
Jan 02, 2020

Analyse Chat content

Hello Community,

A quick question, within our teams, we have a chat group to ask questions of any type related to our work.

The team is globally located. After some time, and the amount of question, comments and points added there, I was wondering if there is a way to analyze all of this and come out with some kind of auto-generated wiki or FAQ based on what the group ask along with the answers or at least be able to go back into the history to find back quickly the previous question?

  • The existing Flow triggers only will allow for new messages. To parse your old channel messages you would have to utilize Graph API's to pull the data our and then pass that to one of the Bot API's might be best. Search around for Teams bots, there are some sessions at ignite too around it. Then find a way to export from Graph the data in the channel and then maybe go from there. I think it's possible, but def. going to take some work and dev to get going :).
  • Hi,

     

    If have a private chat group it is hard to do that, but if the "chat group" is a Channel in Teams then you could use Power Automate (flow) to read channel messages and take those messages into a document. But there is nothing out of the box solution for this, so you have to setup your flow yourself.

     

     

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