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Alexey_Malahov's avatar
Alexey_Malahov
Copper Contributor
May 25, 2020

Again and again Message - "Try again."

Hi All,

Opening MS Teams causes an error. The message is "Try again."

A complete reinstall did not help.
Deleted all folders Teams from % AppData%.
Fresh client from the Microsoft site. After installation - the same message.
I wonder why the error code is not displayed at the bottom left! ???
When this message window active I tried to press Ctrl+Alt+Shift+1, nothing happens, the download folder is empty.

How can I force more detailed logs to be created?

microsoft teams

6 Replies

  • Prasannaraju's avatar
    Prasannaraju
    Copper Contributor
    May 25, 2020

    Alexey_Malahov Couple of questions to understand the issue.

     

    1) Whether Teams license enabled for this user ?

    2) Whether user able to login to Teams on Web?

    3) Whether user able to access Teams on different desktop?

     

    • Alexey_Malahov's avatar
      Alexey_Malahov
      Copper Contributor
      May 25, 2020
      Dear Prasannaraju

      1) I think yes. Because all the following points are "yes"

      2) yes, Teams on Web is works.

      3) yes, on different PC desktop team is works.
      • Prasannaraju's avatar
        Prasannaraju
        Copper Contributor
        May 25, 2020

        Alexey_Malahov Could you please check whether your error code listed in the inline link

         

        https://support.office.com/en-us/article/why-am-i-having-trouble-signing-in-to-microsoft-teams-a02f683b-61a3-4008-9447-ee60c5593b0f?ui=en-US&rs=en-US&ad=US