Forum Discussion

Alexey_Malahov's avatar
Alexey_Malahov
Copper Contributor
May 25, 2020

Again and again Message - "Try again."

Hi All, Opening MS Teams causes an error. The message is "Try again." A complete reinstall did not help. Deleted all folders Teams from % AppData%. Fresh client from the Microsoft site. Aft...
microsoft teams
Prasannaraju's avatar
Prasannaraju
Copper Contributor
May 25, 2020

Alexey_Malahov Couple of questions to understand the issue.

 

1) Whether Teams license enabled for this user ?

2) Whether user able to login to Teams on Web?

3) Whether user able to access Teams on different desktop?

 

  • Alexey_Malahov's avatar
    Alexey_Malahov
    Copper Contributor
    May 25, 2020
    Dear Prasannaraju

    1) I think yes. Because all the following points are "yes"

    2) yes, Teams on Web is works.

    3) yes, on different PC desktop team is works.
    • Prasannaraju's avatar
      Prasannaraju
      Copper Contributor
      May 25, 2020

      Alexey_Malahov Could you please check whether your error code listed in the inline link

       

      https://support.office.com/en-us/article/why-am-i-having-trouble-signing-in-to-microsoft-teams-a02f683b-61a3-4008-9447-ee60c5593b0f?ui=en-US&rs=en-US&ad=US

      • Alexey_Malahov's avatar
        Alexey_Malahov
        Copper Contributor
        May 25, 2020

        Prasannaraju

        I saw this article. But she will not help me.
        In my 1st post I wrote that the error at the bottom left is NOT displayed. PLS see screenshot.