Forum Discussion
Adding personal account is not allowed
Hello everyone
Since MS is rolling out its new Teams UI and features like adding a personal account next to your business account, I would like to give it a try but sadly failed with following error message. The message is in german but it says something like: "Due to an organization policy, you cannot use 'xy@hotmail.com' with teams on this device."
So yeah, which policy is here meant? I'm a Global Administrator in our M365 environment and it drives me crazy that I can't find this policy. Also, I can't find any similar problems or documentations about this.
Can anyone help? Thanks very much.
5 Replies
- Hello, I believe you're looking for this https://docs.microsoft.com/en-us/microsoftteams/sign-in-teams#how-to-restrict-sign-in-on-desktop-devices
Thanks for your reply. So just to confirm, I found a documentation about this "https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/tenant-allow-block-list?view=o365-worldwide#:~:text=The%20Tenant%20Allow%2FBlock%20List%20allows%20a%20maximum%20of,a%20date%20or%20set%20them%20to%20never%20expire." but there is a note that this setting is in preview and cannot be accessed at this time. Also, I can't find this setting in the compliance center.
Maybe this feature is too new?
- Hi, not the same thing as your link applies to Exchange Online Protection, Microsoft Defender for Office 365 plan 1 and plan 2 and Microsoft 365 Defender. Just check the registry location in my link above, you probably have an entry there as you get this prompt.
