Forum Discussion
Activity Feed
Regarding Activity notifications... Question 1 I am following all channels in my Team I have notifications set to Banner and Email for all items (mentions, messages) I do NOT get an notification...
Here are more details:
We are a GCC client. We do not have notification options on a channel. The only options on the channel are:
- Hide channel
- Manage channel
- Get link to channel
- Edit this channel
- Connectors
- Delete this channel
- Follow/Unfollow this channel
Q1. This has nothing to do with DND. Users have their notification set to Banner or Banner/Email for all notification options from settings. They do not get an alert feed, they did not get a banner/email. They only know that something happened because the channel is highlighted in black.
Q2. The user had DND turned on and had all of their leadership team entered in priority. They did not get an alert feed, they did not get a banner/email notification.
My bad didn’t know you were GCC. Didn’t know they didn’t have those features yet either. Sounds like you are having an issue with the service if multiple people having the same issues. I would create a support ticket on this issue since having a channel followed and those settings should be sufficient to get banners / feed.