Forum Discussion
DanielWM
Sep 07, 2020Copper Contributor
Activating NDI in Teams not working
Hi, we just turned on NDI for our organization, and I see it in my Settings>Permissions panel. When I try to activate it i get the message saying "There was a problem downloading the file Try t...
- Sep 08, 2020It’s not 100% rolled out so maybe for some reason your account isn’t fully enabled. You could maybe try a new policy and assign to your account but outside of that that’s only other thing I could think it could be.
DanielWM
Oct 07, 2020Copper Contributor
HenryPhillipsNimbitech We all use the Surface series computers, mainly Surface books.
I have a desktop computers as well for video editing and streaming, hence why I want NDI to work 😄
We have not tried to log into my computer with their credentials, but I have tried to log into other users in other tenants where I have activated NDI policy, this does not work either.
As mentioned in the previous post, I just formated my computer without it helping.
HenryPhillipsNimbitech
Oct 07, 2020Bronze Contributor
I hear you and it does sound odd.
However formatting does not change the hardware, so would be keen to know if the other users that are working have the same make/model devices as yourself.
However formatting does not change the hardware, so would be keen to know if the other users that are working have the same make/model devices as yourself.