Forum Discussion
DanielWM
Sep 07, 2020Copper Contributor
Activating NDI in Teams not working
Hi, we just turned on NDI for our organization, and I see it in my Settings>Permissions panel. When I try to activate it i get the message saying "There was a problem downloading the file Try t...
- Sep 08, 2020It’s not 100% rolled out so maybe for some reason your account isn’t fully enabled. You could maybe try a new policy and assign to your account but outside of that that’s only other thing I could think it could be.
DanielWM
Oct 07, 2020Copper Contributor
EA-2020 I am on Windows on both of my computers.
I've just formated and reinstalled windows on my desktop, this didn't help either.
The interesting thing is that it works for all of my colleagues except me.
I've also tried logging on to users in other tenants where I have activated the NDI policy in Teams admin center, this did not help.
HenryPhillipsNimbitech
Oct 07, 2020Bronze Contributor
Hi,
Do your colleagues have different hardware? Do they experience the same issue when signing into your device?
Trying to determine if it is following the device or user.
Thanks
Henry
Do your colleagues have different hardware? Do they experience the same issue when signing into your device?
Trying to determine if it is following the device or user.
Thanks
Henry