Forum Discussion
Abysmal collaboration experience
This is more of a rant than a question and I'm interested in understanding if others have a similar issue. We went 100% in on Teams and had planned to use it for everything, including collaborati...
We're not seeing all of these issues, but editing through the Teams client has always been a little sluggish. Seems like there is a delay between Teams and SharePoint. For instance, if you open a file, close it and then want to delete it, it says that the file is still in use. It seems to take some time before Teams catches up. Maybe that's why you saw the older version.
Did you try to contact Microsoft through the support option in the admin portal? Could be the that your tenant is located on some very busy servers. We had our tenant moved, because of some "noisy neighbors', while being one ourselves.
Finally, I'm curious about your process for guest users, can you give quick description of what you did?
Did you try to contact Microsoft through the support option in the admin portal? Could be the that your tenant is located on some very busy servers. We had our tenant moved, because of some "noisy neighbors', while being one ourselves.
Finally, I'm curious about your process for guest users, can you give quick description of what you did?
We have not contacted support yet.
For the guest access piece, we're adding people via Teams - adding guest email accounts to a channel. The reports we're getting from people is that the process they have to go through to establish the account is not always as easy as would be expected, and this is coming from seriously hardcore technologists - actual IT people that know what they're doing.
We've gotten somewhat used to the lag between Teams and SharePoint for doc collaboration, but that doesn't explain the multiple file corruption issues, etc. It's just not working. If it was just us, I'd look deeper into what we're doing, but we've talked to others seeing similar issues, so it seems a bit wider.