Forum Discussion
Mondas
Mar 24, 2023Iron Contributor
AAs to personal voicemails
We have out of hours AAs which we want to assign straight to someone's personal voicemail but theres no option for this, only the option for group voicemails. Will this ever be an option? It seems silly that especially for out of hours AAs that you cant redirect to a personal voicemails.
Does anyone else have this issue?
- Hello,
For this situation there are one workarounds
I would recommend forward the call to person in the organization and set that person to forward the calls to voicemail during the after hrs. That is the only workaround at the moment.
I don't see anything specific for this one in the roadmap. You can submit your feedback
https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472
With Regards,
Satish U- MondasIron ContributorHi Satish,
Thanks. Unfortunately I think it would be poor to ask each user to put their line to voicemail every night. I'm hoping Microsoft come up with a solution here as it seems like a no brainer to me.- Hi,
How many users do you have in your Auto Attendant? 9 or 10?
With Regards,
Satish Upadhyaya