Forum Discussion
Mondas
Mar 24, 2023Iron Contributor
AAs to personal voicemails
We have out of hours AAs which we want to assign straight to someone's personal voicemail but theres no option for this, only the option for group voicemails. Will this ever be an option? It seems si...
Mar 29, 2023
Hello,
For this situation there are one workarounds
I would recommend forward the call to person in the organization and set that person to forward the calls to voicemail during the after hrs. That is the only workaround at the moment.
I don't see anything specific for this one in the roadmap. You can submit your feedback
https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472
With Regards,
Satish U
For this situation there are one workarounds
I would recommend forward the call to person in the organization and set that person to forward the calls to voicemail during the after hrs. That is the only workaround at the moment.
I don't see anything specific for this one in the roadmap. You can submit your feedback
https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472
With Regards,
Satish U
Mondas
Mar 29, 2023Iron Contributor
Hi Satish,
Thanks. Unfortunately I think it would be poor to ask each user to put their line to voicemail every night. I'm hoping Microsoft come up with a solution here as it seems like a no brainer to me.
Thanks. Unfortunately I think it would be poor to ask each user to put their line to voicemail every night. I'm hoping Microsoft come up with a solution here as it seems like a no brainer to me.
- Mar 29, 2023Hi,
How many users do you have in your Auto Attendant? 9 or 10?
With Regards,
Satish Upadhyaya- MondasMar 29, 2023Iron Contributor
RealTime_M365 we have lots of AAs as we run a multi tenant. The issue is that certain people are effectively an office and when people call out of hours it calls their devices, instead we’d just prefer it go to the voicemail of the user. There’s not even a way to manage personal working hours via the ad con.