Forum Discussion
kevd1506
Jun 22, 2026Tin Contributor
MS FORM NOT RECIEVING EMAIL TO SAY RESPONSE SUBMITTED
Hi i have a colleague who has an MS Form, the form lives in a group and the option of get email response when form is submitted is selected, there is no email getting created, we have unticked b...
MargaretM
Jul 02, 2026Tin Contributor
If your form is public and allows people outside your company to fill it out, the Group mailbox might be blocking the notification because it thinks it's an unauthenticated external email.
Ask your admin to ensure the checkbox for "Allow external senders to email this group" is checked.
Best Regards,
Margo
Plumsail team