Forum Discussion
MS FORM NOT RECIEVING EMAIL TO SAY RESPONSE SUBMITTED
Even though Microsoft provides the notification system for a submitted form, best practice is to build a flow in Power Automate to save the response to a SharePoint list, notify you and/or others by email of what has been submitted and by whom, send a full confirmation email to the responder with the ID of the list item for reference & follow-up, and possibly do other actions like approvals (travel requests for example). We require this at my company (70,000 staff) for business flows for backup & audit reasons. Forms can occasionally prove flaky and having a flow ensures that form submissions are not lost if a form changes or a question is accidentally deleted.
Rob
Los Gallardos
Microsoft Power Platform Community Super User
Principal Consultant, Power Platform, WSP Global (and classic 1967 Morris Traveller driver)