Forum Discussion
Forms crashes when trying to collect answers
There seems to be an issue where the webapp crashes in the collect answers part. Specifically when the invitation submit form is displayed (see screenshot). The app just hangs.
Seems to happen in various browsers.
You can get a link by using the form ID. This can be found in the url of the edit page of your form. Everything after id= is your form ID. Then simply put ID after this in your browser:
https://forms.office.com/Pages/ResponsePage.aspx?id=
- This worked great thanks
Oz2050 Top tip right here, registered just to say a big old thank you!
- yes we have the same issue
- I am also facing the same problem... Just to inform the URL has changed with V2. Which is now - https://forms.office.com/Pages/DesignPageV2.aspx
I am in the UK. We are Office 365 corporate customers and are facing this exact issue as well. Multiple (presuming all) staff. Was OK yesterday.
James_Collinson Same.... grrr
For me as well! any solution yet?
- Not ideal but if you need the link urgently I found it doesn't freeze on mobile browsers (tested with Chrome on Android).
I have the same problem... seems something to be inside the Outlook message field. The browser crashes and using a lot of memory (see pictures). After stopping the background process you can see that it's trying to add the last number of the year in an infinite loop:
Error in Firefox:
When you hit stop you can see the problem:
It is entering the '2' infinite...
The problem persist in different browsers and tried different computers.- Last Update from Microsoft:
August 24, 2022 12:35 PM
Title: Some users may be experiencing unexpected crashes or freezing when using the Microsoft Forms service
User Impact: Users may be experiencing unexpected crashes or freezing when using the Microsoft Forms service.
More impact: Users may also experience the issue when attempting to click the “Collect Results” button.
Current status: Our review of service monitoring telemetry has so far proven inconclusive. We’re working with affected users to gather reproductions of the issue, to further the investigation into the root cause.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Next update by: Wednesday, August 24, 2022, 3:00 PM (2:00 PM UTC) - https://twitter.com/MSFT365Status/status/1562490293177307136
The issue should have resolved now as they reverted some changes (hadn't had time to check, it's the middle of the night 🙂 ) - The same problem here
