Forum Discussion
KatrienVds
May 05, 2021Copper Contributor
Find out in which language a form was submitted
Hello Community I've set up a Microsoft Forms in mutiple languages, so my user can choose the language in which he or she wishes to fill it out. After that, I want to automatically reach out to t...
OmarOsman10
Mar 07, 2024Copper Contributor
Hello, I am also trying to find a solution to achieve this, there is a default template in MS Forms to send an custom automated email notification to the person who filled out the form in English. I am also having issues, trying to detect which language the user select in the multilingual form and then based on the language chosen translate the field names and their responses into French and send it in an automated email. Did you ever find a solution, if so how would I go about achieving this, do you create 2 variables, one called FlagEnglish, String and FlagFrench, String and create a condition if FlagEnglish is equal to "English" then send form responser English automated email notification, if no then send from responser French automated email notification? Thanks.
KatrienVds
Mar 25, 2024Copper Contributor
Hi Omar
No the issue still stands.
As a workaround I added an option field in the form to which the customer had to choose their preferred language of communication. That way I could use a case to send out mails in the correct language.
No the issue still stands.
As a workaround I added an option field in the form to which the customer had to choose their preferred language of communication. That way I could use a case to send out mails in the correct language.