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lrc5333's avatar
lrc5333
Copper Contributor
Jan 21, 2020
Solved

Error when attempting to add a Form to an Excel workbook

We have a user that is receiving the following error:

 

"You don't have permission to add a Form to this shared workbook.
Create your own Excel workbook and try again."

 

This happens when the user creates their own Excel workbook in a SharePoint site that they own/administer. They are opening the workbook in the Excel web app and choosing Insert >> Forms >> New Form

It's occurring with every Excel workbook.

 

They have shared the file with me and I am experiencing the same error. It's not happening on files I create, though.

 

Does anyone have any insight into this error?

 
EDIT: This is reproducible 100% of the time when attempting the above steps from a new SharePoint document library. The existing (default) library does not seem to be affected.
 
  • lrc5333's avatar
    lrc5333
    Jan 29, 2020

    RespectandPeace Griefblade mgudites1 gtew234 TheJakes 

     

    Microsoft got back to me with a fix that resolved this issue for our tenant. In the Office 365 admin center, navigate to Settings >> Services & add-ins >> Microsoft Forms. Toggle On the "Share form result summary" option if it's off (we have every option in here enabled).

15 Replies

  • MikePalomares's avatar
    MikePalomares
    Copper Contributor

    I think this bug is related to the O365 Group linked to the SharePoint Team Site lrc5333 

    After some testing we found out that if you are not a member of the O365 Group Linked to the SharePoint site or if the O365 linked Group permissions were removed from the site this error shows up 

    I think this happens because MS forms tries to login to SharePoint using the Linked O365 Group and not the actual account,

    So if the Group doesn't have access to the Library, then it will error out, 

    We still need to do some more testing to prove this theory, but so far, when we re-add the user to the o365 group or we give permission to the O365 group back to the library, it works again 

  • LukeChung's avatar
    LukeChung
    Brass Contributor

    lrc5333 It's May and I'm still seeing this problem.

    All the options under the Office 365 Admin for Forms are checked.

    • lrc5333's avatar
      lrc5333
      Copper Contributor

      LukeChung You're better off starting a new thread or reaching out to Microsoft. The issue has not returned for our tenant.

    • lrc5333's avatar
      lrc5333
      Copper Contributor

      RespectandPeace Griefblade mgudites1 gtew234 TheJakes 

       

      Microsoft got back to me with a fix that resolved this issue for our tenant. In the Office 365 admin center, navigate to Settings >> Services & add-ins >> Microsoft Forms. Toggle On the "Share form result summary" option if it's off (we have every option in here enabled).

      • TheJakes's avatar
        TheJakes
        Copper Contributor

        lrc5333 It was already ticked for us, but the problem is now resolved, so i suspect something changed to untick, and MS have now rectified. 

  • Griefblade's avatar
    Griefblade
    Copper Contributor

    Hi, any feedback you have received on this? I hope a ticket was already submitted for this.

  • mgudites1's avatar
    mgudites1
    Brass Contributor

    I don't know if this helps but I was also able to go directly to forms.office.com and create a shared group form for the group in question. Doesn't solve the problem of wanting to have the document placed within the doc library but, for now it's a workaround here. I just put URL shortcuts into the doc library so the team could easily access the form and the 'results' page.

    • gtew234's avatar
      gtew234
      Brass Contributor

      mgudites1@lrc5333 I, too, am having this issue. We were able to create forms from SharePoint a week ago just fine, but now it doesn't seem like it's working on any of our sites and we get the same error: "You don't have permission to add a Form to this shared workbook. Create your own Excel workbook and try again." However, I can create a Form from SharePoint in the default document library (the document library that exists when the site is created, and can't be deleted by default). Is this the case for you too?

      • lrc5333's avatar
        lrc5333
        Copper Contributor

        gtew234 Good find! I just confirmed that the default document library causes no issues. However, I just created a new document library in a site I own and was able to replicate the problem. I wonder if something is breaking folder inheritance.

  • TheJakes's avatar
    TheJakes
    Copper Contributor

    lrc5333 We having the same issue, we have made sure document is checked in etc.
    Made sure all mandatory properties are filled in.
    Tried with both member and owner permissions.

    Any help appreciated.

    • lrc5333's avatar
      lrc5333
      Copper Contributor

      Hello, TheJakes,

      We are still experiencing this issue. I have raised a ticket with Microsoft Support, but have yet to find a solution. I am in the process of having the affected user try different document libraries and different permission settings in SharePoint to see if anything changes. I will update this post if I find a resolution.

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