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ricochetrice23's avatar
ricochetrice23
Copper Contributor
Nov 28, 2023

ERROR AADSTS500200

Hi i have been able to get into forms without an issue for the best 4 days. Today when i tried to log in to check my poll i was given this error and now i am unable to log in to my Forms account.   ...
Error
microsoft 365
microsoft forms
DingkunXie's avatar
DingkunXie
Icon for Microsoft rankMicrosoft
Nov 28, 2023

ricochetrice23 

 

I suspect that the failure was caused by the dual sign-in experience. To check this, you can try logging off your MSA account (something like xxxx@hotmail.com, to log off the MSA account, you can visit www.office.com, and click the right upper conner and select the sign out) and then accessing your poll again. If the login page shows up, make sure to log in with your org account.

ricochetrice23's avatar
ricochetrice23
Copper Contributor
Nov 28, 2023
Thanks for the speedy response. I just tried this and as of right now Live shows no other account logged in. I also cleared my history as well as my Cache to see if that would help. Still no luck.
  • DingkunXie's avatar
    DingkunXie
    Icon for Microsoft rankMicrosoft
    Nov 28, 2023

    ricochetrice23 

     

    If possible, could you share more details about your scenario? From your description, it seems like you are not accessing the form from the Microsoft Forms portal (https://forms.office.com/Pages/DesignPageV2.aspx). Are you working with any integration features in other platforms, such as Teams or Outlook?